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Privacy Policy

Privacy Policy
Last Updated: September26, 2024

This Privacy Policy outlines how MENTORPLUS EDUTECH PRIVATE LIMITED (“Company,” “We,” “Us,” or “Our”) collects, uses, discloses, and protects your personal data when you access or use our services through the platform (“Service”). By using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

  1. Definitions
  • Account: A unique account created for you to access our Service.
  • Affiliate: Any entity that controls, is controlled by, or is under common control with the Company.
  • Cookies: Small files placed on your device that collect data about your browsing activity.
  • Country: Refers to Gujarat, India.
  • Device: Any device that can access the Service, such as a computer or smartphone.
  • Personal Data: Any information related to an identifiable individual.
  • Service: The website and platform operated by the Company.
  • Service Provider: Any third-party who processes data on behalf of the Company.
  • Usage Data: Data collected automatically, such as how long a page is visited.
  • Website: Refers to https://www.mentorplusedu.com/.
  • You: The individual or legal entity using the Service.
  1. Types of Data Collected

Personal Data

When using Our Service, we may ask for personally identifiable information, including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Academic performance data
  • Usage Data (such as IP address, browser type, and browsing history)

Usage Data

We collect Usage Data automatically, such as information about your device, browser type, time spent on the platform, and pages visited.

  1. Cookies and Tracking Technologies

We use Cookies to track your activity and store information to improve the Service. You can instruct your browser to refuse Cookies, but this may affect functionality. We use the following types of Cookies:

  • Essential Cookies: Necessary for basic platform functionalities.
  • Functionality Cookies: Store preferences, such as login details or language settings.
  • Analytics Cookies: Help us analyze usage data for improving performance.

For more details, please refer to our Cookies Policy.

  1. Use of Personal Data

The Company may use your Personal Data for:

  • Providing and maintaining the Service
  • Managing your Account and subscriptions
  • Processing academic data to offer personalized mentorship or automated feedback
  • Sending you updates, marketing materials, or performance-related notifications
  • Conducting analysis and improving our Service
  • Facilitating business transfers in case of mergers or acquisitions

We may share your Personal Data with Service Providers, Affiliates, or in compliance with legal obligations.

  1. Data Retention

Your Personal Data will be retained only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

  1. Transfer of Personal Data

Your information, including Personal Data, may be transferred to locations outside your state, country, or governmental jurisdiction. We will ensure adequate data protection measures are in place when transferring data internationally.

  1. Your Data Protection Rights

You have the right to:

  • Access, update, or delete your personal information by visiting the account settings or contacting Us.
  • Request data rectification or deletion under applicable law, such as the Information Technology Act, 2000.

Please note, certain data may be retained if required by law.

  1. Disclosure of Data

We may disclose your Personal Data:

  • If required by law
  • To protect the rights or property of the Company
  • To address any potential misconduct in relation to the Service
  • To safeguard the safety of users or the public
  1. Data Security

While we strive to use commercially reasonable means to protect your data, no transmission or storage method is 100% secure. We cannot guarantee the absolute security of your Personal Data.

  1. Children’s Privacy

Our Service is not directed at individuals under the age of 13. We do not knowingly collect personal data from children without parental consent. If you are a parent or guardian and believe your child has provided us with data, please contact us.

  1. Links to Third-Party Websites

Our Service may contain links to third-party sites that are not operated by us. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you will be notified via email or a prominent notice on our Service. Please review the policy periodically.

  1. Contact Us

For any questions or concerns about this Privacy Policy, you can reach us via our website’s contact page: https://www.mentorplusedu.com/contact-us/.